FAQ's

What is Borosilicate glass?

Borosilicate glass is a type of glass with the main ingredients of silica and boron oxide. Borosilicate glass is most well known for having very low thermal expansion, making it resistant to thermal shock, more so than any other common glass. It is also non-porous and Hypo-allergenic.

Borosilicate glass was first developed by German glassmaker Otto Schott in the late 19th century. Borosilicate glass is often used for high-quality beverage glassware and kitchenware (a popular brand name is Pyrex®). Borosilicate glassware has increased durability and has microwave and dishwasher compatibility. It contains no lead.

Why do you use “borosilicate” glass?

We use borosilicate glass because it is the strongest commercially available glass on the market, it is the same type of glass that your vintage glass coffee pot or your Pyrex® pie plate is made from.

Will my straw break if I put it in the dishwasher (or microwave)?

Your straws will easily withstand dishwasher and microwave use. We actually recommend sanitizing your straws in the dishwasher.

Will the decorative colors ever fade?

No, any color that is on our straws is actually colored glass that we melt on with a torch at 1500 degrees. We do not use any paints or coatings on our straws.

Are glass straws safe?


Our number one question for sure! It’s normal to hear glass and think breakable! While any glass is ultimately breakable our annealed (strengthened) borosilicate glass, a synthesis of silica and boron trioxide, is the strongest glass available, and is produced to top industry standards in order to ensure years and years of use. We are so sure that our straws can hold up to daily use and travel that we send them off with a lifetime guarantee! We also have stringently inspect each straw for any sort of defect that could be potentially dangerous.

Are glass straws okay for my kids?

Glass straws are fantastic for kids! Of course, younger children should be supervised when using any kind of straw or glassware. But our glass straws are shatter-resistant, so they're safe for kids to use. And unlike plastic straws, they don’t contain toxic chemicals that can seep into your child’s drink or mouth—they’re BPA-free, toxin-free, and lead-free.

I’ve seen reusable straws made from other materials, why should I go for glass? 

It’s true that reusable straws are available in other materials including metal and different qualities of glass. One downside to metal straws is that they conduct temperature so if you’re drinking something cold your straw will get cold… and the same goes for hot! They can also leave your taste buds with a lingering metallic taste which isn’t exactly savory. 

Can I use glass straws for hot drinks?

Absolutely. While you can’t use a plastic straw in a hot drink, a glass straw is perfectly safe—it won’t warp, crack, or melt. People with sensitive teeth often love glass straws for this very reason—no more hot tea or coffee on your teeth. Using a straw in coffee also helps to reduce teeth staining.

How do I clean them?

All of our straws are dishwasher safe. They are all sold with a cleaning brush included. Our clear glass design allows you to see if there is any residual gunk being left behind. Cleaning them is easy to do but if it’s not something you want to do between beverages consider getting two or three!

Can my straw break with normal use?

We use only borosilicate tubing, under normal use it will not break. It will break if dropped on a tile floor or other hard surface.

Will my straw chip or crack?

If it is dropped there is a possibility of chipping or breaking. If you ever notice any chipping, cracking or breakage, DO NOT USE THE STRAW!! Go to our GUARANTEE page and see instructions for returning your straw towards the bottom of the page. If we cannot repair it to original condition, we will gladly replace it FREE.

What happens if it breaks?

No problem! If it breaks simply send us a picture and we will send you a new one! You just pay S&H and for an additional accent if you want one! 


Things to consider  when buying your beautiful glass straw!

Do you already have a reusable cup that you want to fit?

First, measure the diameter (the width across) of the opening your straw will need to fit through.

Then, measure the height of your cup to determine which length of straw will be ideal for you! 

 

Will you be using your straw to slurp up thick and creamy smoothies?

Grab our smoothie straw which will get all that healthy goodness from your cup to your mouth!

Do you need a bend in your straw?

Is a straight straw just not going to work for you? Our line of curved straws offers  a beautiful and accessible arc for your drinking ease.  comes in our standard 9.5 mm diameter size and our smoothie 12 mm size. Both diameters are available in  different lengths:

 Do you order most of your drinks to go?

Are you always on the road? The majority of single use plastic waste is generated with take out and to-go options. If you find yourself getting plastic straws when you’re out and about we recommend getting a straw for home and one or two for the car! Having at least two car straws is a wise idea so you don’t get stuck with a dirty one! Integrating healthier habits into your life will take a little time and effort so by making sure you’re covered ahead of time the switch will be fast and easy!

Have you considered your office or work?

 it’s easy to keep a straw at work clean and ready to us! Stamping single use plastic our of your life is easy if you are prepared and well equipped for the switch! Are there other places you spend a lot of time that would be wise to keep stocked with a glass straw? Maybe one to keep in your gym bag for those post-workout protein smoothies?

 

Is your whole family sipping?

How many people besides you are slurping up their drinks? Don’t leave anyone out! Our straws are safe for children of all ages and we know they’ll love having their own personal straw as well as creating a strong eco-awareness from a young age! We have family starter packs available as well as carrying case that can accommodate multiple straws so that even when you’re on the road your family will be able to stay away from single use plastics.

 

We don't  make colored straws?

The colored straws are made from tubing that comes from China, and we are not confident in its durability or quality. Our glass comes from the USA, and is the same glass tubing used in science labs world wide.

How do I safely store my glass drinking straws?

We like to keep our straws on the counter top in a tall glass so everyone can see (and admire) them. If storing your glass drinking straws in a drawer, it is recommended that they have their own compartment, separate from other utensils.

My straws have become cloudy, how can I get them to sparkle again?

If your glass drinking straws become “cloudy” from hard water conditions in the dishwasher, simply soak in distilled white vinegar. Using a cleaning brush can speed the process to return the glass to its original crystal clear transparency.